Kindness Gems processes orders as quickly as possible when received, therefore we are unable to guarantee any changes to your order once it has been submitted. If you need to modify an order, you may email email@example.com and we will make every effort to assist you if the order has not yet been processed.
PayPal is independent of Kindness Gems LLC. If you are having trouble checking out with PayPal as your payment method, it may be related to your specific PayPal account that we do not have access to. Please contact PayPal directly at 1-888-221-1161 for assistance.
You will receive a confirmation email once your order has been placed. Please allow 24-48 hours after receiving this email for USPS to update your tracking number and send you a second email with the number included.